Fast, quiet, frequent, on-time trains.
Clean, frequent, easy-to-board buses -- going places people want to go.
Train ticket agents and bus drivers who make eye-contact and make sure the customer understands the drill.
Small, good-looking, efficient (35-to-50 MPG) automobiles, including Ford models I've never SEEN before.
How hard can it be?
30 July 2008
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